Köpvillkor

Terms & Conditions

SUMMARY OF HOMIE'S TERMS & CONDITIONS

We offer free shipping within UK on orders over the amount specified on our website. Standard delivery time within uk is 2–5 business days.

Homie is a brand owned and operated by Nexly AB.

RETURNS & RIGHT OF WITHDRAWAL

You have the right to withdraw from your purchase within 14 days of receiving your order.

To request a return, please contact us by email at info@nexly.se or Tylar@homiegutfriendly.uk . We will provide you with instructions on how to return your order.

As Homie products are food and beverage items, the right of withdrawal applies only to unopened products in their original, sealed packaging for health and safety reasons.

Refunds will be processed once the returned products have been received and approved.

YOUR RIGHTS

You have the right to request access to the personal data we process about you and to request that such data be corrected, updated, or deleted.

If you wish to exercise any of these rights, please contact us at info@nexly.se or Tylar@homiegutfriendly.uk

GENERAL TERMS

By placing an order, you agree to be bound by these Terms & Conditions.

By completing a purchase on homiedrinks.com, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make the purchase.

The applicable price is the one displayed at the time the order is placed.

Any shipping charges or payment fees will be clearly displayed before you complete your purchase.

Nexly AB reserves the right to correct any errors relating to pricing, product information, stock availability, or other information published on the website without prior notice.

CUSTOMER INFORMATION & PRIVACY POLICY

When placing an order, you will be asked to provide certain personal information.

You are responsible for ensuring that the information you provide is accurate and complete.

By purchasing from Homie, you agree to our Privacy Policy, which explains how Nexly AB processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

CHANGES TO THESE TERMS

We reserve the right to update these Terms & Conditions and our Privacy Policy whenever necessary to reflect changes in our business, applicable laws, or regulatory requirements.

The latest version will always be available on homiedrinks.com.

PRODUCTS

We strive to ensure that product images, ingredient lists, and product descriptions are as accurate as possible. However, minor variations may occur due to production batches, screen settings, or updates to product design and packaging.

PAYMENT

All products remain the property of Nexly AB until full payment has been received.

Unless otherwise stated, all prices include VAT.

We accept payments through Klarna and Montonio.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, SE-111 34 Stockholm, Sweden, we offer several payment options, including:

Pay Later
Instant Bank Payment
Card Payment
Installment Payments (where available)

The payment methods available for your purchase are determined by Klarna at checkout.

For more information, please visit www.klarna.com.

Montonio

We also offer payments through Montonio, which provides secure bank transfers and other local payment methods depending on your market.

For more information, please visit www.montonio.com.

To provide these payment options, certain personal, contact, and order information may be shared with the relevant payment provider. All processing is carried out in accordance with applicable data protection legislation and each provider's privacy policy.

DELIVERY

Standard delivery time within UK is 2–5 business days, unless otherwise stated at checkout.

If a delay occurs, we will notify you as soon as reasonably possible.

If a shipment is not collected and is returned to us, we reserve the right to charge you for any return shipping and handling costs incurred.

LOCAL TAXES & DUTIES

Orders delivered outside Sweden may be subject to local taxes, customs duties, import fees, or other charges imposed by the destination country.

Any such charges are the responsibility of the customer.

REFUNDS

Once your returned products have been received and approved, your refund will be processed using the same payment method used for the original purchase.

Refunds are normally completed within 5–10 business days, depending on your bank or payment provider.

LATE OR MISSING REFUNDS

If you have not received your refund within the expected timeframe, we recommend first checking your bank account and then contacting your bank or card issuer.

If the issue persists, please contact us at info@nexly.se or Tylar@homiegutfriendly.uk

COMPLAINTS

If a product is defective, damaged, or otherwise does not conform to what was agreed, you have the right to make a claim under applicable consumer protection legislation.

Please contact us as soon as possible at info@nexly.se or Tylar@homiegutfriendly.uk and, where possible, include photographs showing the issue.

If your claim is approved, we will cover any reasonable return shipping costs.

FORCE MAJEURE

Nexly AB shall not be liable for delays or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, war, strikes, transportation disruptions, or technical failures.